Privacy Policy

Last Updated: January 8, 2025

Super Star Car Wash respects your privacy regarding any information we may collect about you. This privacy policy (“Privacy Policy”) applies to personally-identifiable information (“Personal Information”) we collect via our websites, such as https://superstarcarwash.com, https://www.superstarcarwashaz.com, and other websites owned and operated by Super Star Car Wash and via other services we provide, whether online or offline (hereinafter, collectively, the “Services”). We respect your privacy and are committed to protecting Personal Information we collect about you.

We have adopted this Privacy Policy to explain what Personal Information may be collected about you via our Services, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy, together with the Terms and Conditions and the Supplemental Notice posted on our websites, set forth the general rules and policies governing your use of our Services. Depending on your activities when visiting our Services, you may be required to agree to additional terms and conditions.

Categories of Personal Information We Collect

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Information also includes “Sensitive Personal Information,” which is specifically described in the Supplemental Notice. The amount and type of Personal Information that Super Star Car Wash gathers depends on the nature of our interactions with consumers. We, and our vendors, collect and process the following categories of Personal Information about consumers:

1. Identifiers, such as name, alias, postal address, online identifiers, IP address, email address, account name, telephone number, or other similar identifiers.
2. Financial Information, including bank account number, credit card number, debit card number, or other financial information that does not allow access or withdrawal of funds.
3. Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status
4. Commercial Information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
5. Internet or Other Network Activity, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
6. Geolocation Data, such as device location data more granular than a city or town.
7. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. This category includes Sensitive Data Inferences, which are inferences made by us based on Personal Information, alone or in combination with other data, to indicate your Sensitive Personal Information.
8. Sensitive Personal Information, including:
   1. Personal information that reveals your:
      1. Social security, driver’s license, state identification card, or passport number;
      2. Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials for allowing access to an account;
      3. Precise geolocation that is used or intended to be used to locate you within a small geographic area (less than a radius of 1,850 feet);
      4. Racial or ethnic origin, religious or philosophical beliefs, or union membership;
      5. Contents of your email and text messages, unless we are the intended recipient; or
      6. Genetic data.
   2. Personal information collected and analyzed concerning your health.

Purposes for Processing Personal Information. We, and our vendors, collect, process, and disclose the Personal Information described in this Supplemental Notice to:

• Operate, manage, and maintain our business;
• Provide, develop improve, repair, and maintain our products and services;
• Personalize, advertise and market our products and services;
• Conduct research, analytics, and data analysis;
• Maintain our facilities and infrastructure;
• Undertake quality and safety assurance measures;
• Conduct risk and security controls and monitoring;
• Detect and prevent fraud;
• Perform identity verification;
• Perform accounting, audit, and other internal functions, such as internal investigations;
• Comply with law, legal process, and internal policies;
• Maintain records;
• Exercise and defined legal claims; and
• Otherwise accomplish our business purposes and objectives.

Disclosures of Personal Information

We may disclose the above categories of Personal Information to our affiliates, to our vendors who provide services to us, and to third parties in some contexts, including to third parties to whom you direct us to disclose your Personal Information and to third party providers of cookies and other online tracking technologies used on our Services. We may also disclose Personal Information in response to a subpoena, court order, or other governmental request, or when Super Star Car Wash believes in good faith that disclosure is reasonably necessary to protect the property or rights 3 of Super Star Car Wash, third parties, or the public at large. For more details, please see our Supplemental Notice.

Protection of Personal Information

The security of your Personal Information is important to us, and we take reasonable measures to protect against the unauthorized access, use, alteration or destruction of the Personal Information we collect. However, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security, as no method of transmission over the Internet or method of electronic storage is 100% secure. Please note that Super Star Car Wash is based in the United States. If you are not a resident of the United States and you use our Services or otherwise provide your Personal Information to us, we may store the Personal Information we collect about you in the United States.

Email Marketing, Text Communications, and Support Requests

If you are a registered user of our Services and have supplied your email address and/or mobile phone number, Super Star Car Wash may send you marketing emails or promotional text messages to tell you about new features, solicit your feedback, or keep you up to date with news and information regarding Super Star Car Wash and our products. For more information specifically about our text communications, please visit our Mobile Terms of Service. Further, if you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify your request, respond to your request, or to help us support other users—but we will not publicly disclose your Personal Information in doing so.

Advertisements and Cookies

In an effort to improve your online experience, Super Star Car Wash uses cookies and other online tracking technologies (collectively, “Cookies”), including Cookies provided by third parties, to display personalized content, conduct advertising, analyze web visitors’ use of our Services, and remember your preferences. You can set your Cookie preferences via our Privacy Preference Center, which is accessible via the “cookie” icon in the bottom left corner of our websites. Please note that our use of Cookies on our Services may constitute a “Sale” or “Share” of Personal Information as the terms “Sale” and “Share” are defined in applicable U.S. state privacy laws. For more information on your rights regarding the Sale or Sharing of Personal Information, please see our Supplemental Privacy Notice for Residents of Certain U.S. States.

Links to External Sites

Our Services may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We recommend that you review the privacy policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

Children's Personal Information

We do not knowingly collect or process Personal Information from children under 13 years of age. If you are a parent or guardian and you believe we have inadvertently collected Personal Information from your child, please contact us promptly via the contact information provided below.

Aggregated Statistics

Super Star Car Wash may collect statistics about the behavior of users of our Services. Super Star Car Wash reserves the right to display this aggregated information publicly or provide it to others. However, Super Star Car Wash will not disclose your Personal Information in doing so.

Privacy Policy Changes

We reserve the right to amend this Privacy Policy in our discretion and at any time. When we make material changes to this Privacy Policy, we will notify you by posting an updated Privacy Policy on our website and listing the effective date of such updates.

Contact Us

If you have any questions, comments, requests, or concerns related to this Privacy Policy, please contact us by mail at Super Star Car, 960 W Behrend Drive, Suite 1, Phoenix, AZ 85027, or by emailing [email protected]

Supplemental Privacy Notice for Residents of Certain U.S. States

Last Updated: January 8, 2025

This Supplemental Privacy Notice (“Supplemental Notice”) describes the practices of Super Star Car Wash (“we,” “us,” “our”) regarding the collection, use, and disclosure of Personal Information and how you can exercise your privacy rights under state comprehensive privacy laws that apply to us (collectively, “U.S. Privacy Laws”). This Supplemental Notice applies only to Personal Information collected about U.S. consumers who reside in states with comprehensive privacy laws that apply to Super Star Car Wash, including California. In particular, this Supplemental Notice provides additional details about our privacy practices related to your Personal Information as required by the applicable U.S. Privacy Laws in your state of residence. Some portions of this Supplemental Notice apply only to residents of particular states. In those instances, we have indicated that such language applies only to those residents.

Please note that this Supplemental Notice does not apply to individuals with whom we interact in an employment-related context. For our disclosures applicable to California residents with whom we interact in that context, please see our Employee/Applicant Privacy Notice, which can be accessed by emailing [email protected]

If you have a disability and need to access this policy in an alternative format, please Contact Us.

Definitions

• “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or household. Personal Information also includes “Sensitive Personal Information” that we specifically describe in this Supplemental Notice.
• “Third Party” means any non-affiliated person that is not a Vendor.
• “Vendor” means a service provider, contractor, or processor which collects, stores, or otherwise handles data for us and is bound by contractual obligations to use your Personal Information only as directed by us.

You may be familiar with different terms that are used to describe materially similar concepts in this section by the U.S. Privacy Laws in your state of residence. You can treat them as the same for the purpose of our Supplemental Notice. For example, we intend the term “Personal Information” here to have the same definition as “Personal Data” used in specific U.S. Privacy Laws. For example, if you are a Colorado consumer, terms used in this Supplemental Notice that are defined terms in the Colorado Privacy Act (“CPA”) shall have the meanings afforded to them in the CPA as this Supplemental Notice applies to you.

Collection & Processing of Personal Information

We, and our Vendors, have collected and processed the following categories of Personal Information about consumers in the preceding 12 months:

1. Identifiers, such as name, alias, postal address, unique personal identifier, online identifiers, Internet Protocol address, email address, account name, signatures, physical characteristics, or description, telephone number, or other similar identifiers.
2. Financial Information, including bank account number, credit card number, debit card number, or other financial information that does not allow access or withdrawal of funds.
3. Characteristics of Protected Classifications under state or federal law, such as age, gender, and marital status
4. Commercial Information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
5. Internet or Other Network Information, such as browsing history, search history, information regarding your interactions with our websites or advertisements.
6. Geolocation Data, such as device location data more granular than a city or town.
7. Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. This category includes Sensitive Data Inferences, which are inferences made by us based on Personal Information, alone or in combination with other data, to indicate your Sensitive Personal Information.
8. Sensitive Personal Information:
   1. Personal information that reveals your:
      1. Social security, driver’s license, state identification card, or passport number;
      2. Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials for allowing access to an account;
      3. Precise geolocation that is used or intended to be used to locate you within a small geographic area (less than a radius of 1,850 feet);
      4. Racial or ethnic origin, religious or philosophical beliefs, or union membership;
      5. Contents of your email and text messages, unless we are the intended recipient; or
      6. Genetic data.
   2. Personal information collected and analyzed concerning your health.

Retention of Personal Information. We intend to retain each category of Personal Information described above only for as long as necessary to fulfill the purpose for which it was collected, or a related and compatible purpose consistent with the average consumer’s expectation, and to comply with applicable laws and regulations. We consider the following criteria when determining how long to retain Personal Information: why we collected the Personal Information, the nature of the Personal Information, the sensitivity of the Personal Information, our legal obligations related to the Personal Information, and risks associated with retaining the Personal Information.

Purposes for Processing and Disclosing Personal Information

We, and our Vendors, collect, process, and disclose the Personal Information described in this Supplemental Notice to:

• Operate, manage, and maintain our business;
• Provide, develop improve, repair, and maintain our products and services;
• Personalize, advertise and market our products and services;
• Conduct research, analytics, and data analysis;
• Maintain our facilities and infrastructure;
• Undertake quality and safety assurance measures;
• Conduct risk and security controls and monitoring;
• Detect and prevent fraud;
• Perform identity verification;
• Perform accounting, audit, and other internal functions, such as internal investigations;
• Comply with law, legal process, and internal policies;
• Maintain records;
• Exercise and defined legal claims; and
• Otherwise accomplish our business purposes and objectives.

We use Sensitive Personal Information for the above purposes, which include purposes other than those listed in the CCPA regulations.

Sale, Sharing, & Targeted Advertising

We Sell and Share Personal Information, and we have Sold and Shared Personal Information in the past twelve months. Under the U.S. Privacy Laws, “Sell,” “Sale,” or “Sold” means renting, releasing, or transferring an individual’s Personal Information to a Third Party for money or other valuable consideration, and “Share,” “Shared,” or “Sharing” means transferring an individual’s Personal Information to a Third Party for cross-context behavioral advertising or targeted advertising purposes, whether or not for money or other valuable consideration. “Share,” “Shared,” or “Sharing” includes processing of Personal Information for targeted advertising, as the term “targeted advertising” is defined by the U.S. Privacy Laws.

In particular, we Sell and Share and have Sold and Shared in the past twelve months IP addresses, other unique online identifiers, and browsing data via Cookies to third parties for analytics and marketing purposes. You have the right to opt out of the Sale and Sharing of your Personal Information. To do so, you can click “Reject All” on our Privacy Preference Center, which is accessible via the “cookie” icon in the bottom left corner of our websites.

We do not have actual knowledge that we Sell or Share Personal Information of residents who are under 16 years of age. We also do not process Personal Information for purposes of Profiling or to engage in automated decision making in furtherance of decisions that produce legal or similarly significant effects (which means a decision that results in the provision or denial of financial or lending services, housing, insurance, education enrollment or opportunity, criminal justice, employment opportunities, health-care services, or access to essential goods or services).

Categories of Entities to Whom We Disclose Personal Information

• Affiliates & Vendors. We may disclose your Personal Information to our affiliates and Vendors for the purposes described in Section C of this Supplemental Notice. Our Vendors provide us with services for our websites, as well as other products and services, such as web hosting, data analysis, payment processing, customer service, infrastructure provision, technology services, email delivery services, credit card processing, legal services, and other similar services. We grant our Vendors access to Personal Information only to the extent needed for them to perform their functions, and require them to protect the confidentiality and security of such information.;
• Third Parties. For each category of Personal Information identified in Section B, we disclose and have disclosed in the past 12 months such Personal Information to the following categories of Third Parties:
• At Your Direction. We may disclose your Personal Information to any Third Party with your consent or at your direction.
• Marketing and Analytics Providers. We may disclose Personal Information we collect via cookies and other online tracking technologies to third party marketing and analytics providers for marketing and analytics purposes.
• Business Transfers or Assignments. We may disclose Personal Information to other entities as reasonably necessary to facilitate a merger, sale, joint venture or collaboration, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
• Legal and Regulatory. We may disclose Personal Information to government authorities, including regulatory agencies and courts, as reasonably necessary for our business operational purposes, to assert and defend legal claims, and otherwise as permitted or required by law.

Sources from Which We Collect Personal Information

We collect Personal Information directly from you, as well as from joint marketing partners, public databases, providers of demographic data, social media platforms, and Vendors and Third Parties when they disclose Personal Information to us.

Data Subject Rights

Residents who reside in states with U.S. Privacy Laws have the following rights regarding our collection and use of the Personal Information, subject to certain exceptions. Please read this section carefully as some rights vary by state.

• Rights that Require Verification. You may exercise the data subject rights below by mail at Super Star Car Wash, 960 W. Behrend Dr., Suite 1, Phoenix, AZ 85027, by emailing us at [email protected]. You may also authorize an agent to make data subject requests on their behalf. In such instances, authorized agents may use the same methods as you to submit the requests on your behalf. To verify your identity and protect your Personal Information, we may ask the requestor to provide information that will enable us to verify your identity in order to comply with your data subject request, such as asking your agent to provide proof of signed permission from you, or ask you to confirm with us directly that you provided the agent with permission to submit the request. In some instances, we may decline to honor your request if an exception applies under applicable law. We will respond to your request consistent with applicable law. Further, with respect to online identifiers such as your IP address, you can opt out of the Sale and Sharing of that Personal Information by clicking on the “cookie” icon in the bottom left corner of our websites and clicking “Reject All.”
• Right to Know: You have the right to know the following details about our privacy practices at or before the point of collection. We have provided such information in this Supplemental Notice. You may also request that we provide you with information about the following aspects of how we have handled your Personal Information specifically in the twelve months preceding your request:
• The categories of Personal Information we have collected about you;
• The categories of sources from which we collected such Personal Information;
• The business or commercial purpose for collecting, Selling, or Sharing Personal Information about you;
• The categories of Personal Information about you that we disclosed and the categories of Third Parties to whom we disclosed such Personal Information;
• The categories of Personal Information about you that we sold, shared, or used for targeted advertising purposes, and the categories of Third Parties with whom we sold or shared such Personal Information;
• If we collect Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is Sold or Shared; and
• The length of time we intend to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.
• Right to Deletion: You may request that we delete any Personal Information about you we that we collected from you.
• Right to Correction: You may request that we correct any inaccurate Personal Information we maintain about you.
• Right to Access Specific Pieces of Personal Information and Data Portability: You may ask to obtain the specific pieces of Personal Information we have collected about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the Personal Information to another entity without hindrance. You may not exercise this right more than two times in a calendar year.
• Rights that Do Not Require Verification.
• Right to Opt-Out of Sale: You have the right to opt out of the Sale of your Personal Information. You may exercise this right by clicking on the “cookie” icon in the bottom left corner of our websites and clicking “Reject All.”
• Right to Opt-Out of the Sharing of Your Personal Information or the Use of Your Personal Information for Targeted Advertising. You have the right to opt out of the Sharing of your Personal Information or our use of your Personal Information for targeted advertising purposes. You may exercise this right by clicking on the “cookie” icon in the bottom left corner of our websites and clicking “Reject All.”
• Right to Revoke Consent for or Limit the Use of Your Sensitive Personal Information. You also have the right to revoke consent for or limit the use of your Sensitive Personal Information to the purposes authorized by the applicable U.S. Privacy Laws. To the extent we collect Sensitive Personal Information via Cookies, you may exercise this right by clicking on the “cookie” icon in the bottom left corner of our websites and clicking “Reject All.” To the extent we collect Sensitive Personal Information in other contexts, you may exercise this right by mail at Super Star Car Wash, 960 W. Behrend Dr., Suite 1, Phoenix, AZ 85027, by emailing us at [email protected].
• As described above, we do not engage in Profiling or automated decision making that have legal or similarly significant effects. But if we did, you would have the right to opt out of the profiling of data in furtherance of solely automated decisions that have legal effects or similarly significant effects concerning consumers.
• Opt-Out Preference Signals. Some web browsers or devices offer settings where you may preset a signal to websites that you do not want to have your online activity and behavior tracked, sold, shared, or otherwise used for targeted advertising purposes. We recognize the opt-out preference signals that we are required to recognize for compliance with applicable law. Where required by U.S. Privacy Laws, we treat the opt-out preference signals we are required to comply with as a valid request to opt-out of sale, sharing, and processing for purposes of targeted advertising, as applicable, for the browser or device through which the signal is sent and any consumer profile we have associated with that browser or device, including pseudonymous profiles. Further, if we know the identity of the consumer from the opt-out preference signal, we will also treat the opt-out preference signal as a valid request to opt out of sale and sharing for such consumer. Consumers may use opt-out preference signals by downloading or otherwise activating them for use on supported browsers and setting them to send opt-out preference signals to websites they visit. Please note, however, that our sites are not currently configured to recognize the “Do Not Track” signal.
• Non-Discrimination. We will not discriminate against you for exercising your data subject rights. For example, we will not deny goods or services to you, charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.
• Appeals. Residents of certain states have the right to appeal our decisions on their data subject requests. This section does not apply to California residents, or to residents who reside in other states where the applicable U.S. Privacy Law does not give them the right to appeal Controllers’ decisions regarding data subject rights. To appeal our decision on your data subject requests, you may contact by emailing us at [email protected] and submitting details regarding your request. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.

Other Disclosures

• Residents Under Age 18. If you are under the age of 18 and a registered user of our website, you may ask us to remove content or data that you have posted to the website by emailing us at [email protected]. Please note that your request does not ensure complete or comprehensive removal of the content or data as, for example, some of your content or data may have been reposted by another user.
• Disclosure for California Residents
• Direct Marketing. California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of Personal Information to other entities for their direct marketing purposes in the preceding calendar year. To make such a request, please send an email to [email protected] with the subject “Shine the Light Request.”

Changes and Contact Information

Changes to our Supplemental Notice. We reserve the right to amend this Supplemental Notice in our discretion and at any time. When we make material changes to this Supplemental Notice, we will notify you by posting an updated Supplemental Notice on our website and listing the effective date of such updates.

Contact Us If you have any questions, comments, requests, or concerns related to this Supplemental Notice, please contact us by mail at Super Star Car Wash, 960 W Behrend Drive, Suite 1, Phoenix, AZ 85027, or by emailing us at [email protected] and submitting details regarding your request.